T & C



Subject of the Agreement


The subject of the agreement consists of the products, performance of work and services provided by Dapper Shoe Art as specified within the structure of the ordering process.
The encrusting applied to the shoes and bags including adornments, shall be in the form of a variety of Rhinestones, (Swaroski), Crystals, Gems and Dyed Pearls,laces, ribbons etc., whether they are hand sewn or attached by adhesive, to cover much of the surface of these products.
By placing an order it is hereby stated that the customer has read and agreed to the Terms and Conditions.

- General Effects
Encrusting of the products by Dapper Shoe Art may invalidate any guarantees by the original manufacturer of that product, and may also result in slight operational impairments compared with a non-encrusted item of the same specification.

- The Customers Duty to Comply
Prior to sending us your shoes, please ensure correct fit and preferred heel height. Dapper Shoe Art will not be responsible should you discover that they are not suitable after they have undergone our Encrusting Service. We recommend using Recorded or Special Delivery to ensure the safe delivery of your shoes to us. Dapper Shoe Art will not be responsible for any loss

- Right to Cancel
You are entitled to cancel your order up until your commission begins, however in this event we will retain your 50% unless agreed otherwise. If you have already sent your shoes to us, you will be required to cover the cost of return postage.

  • Delivery

We will contact you via e-mail once we have received your shoes. Our company Dapper Shoe Art will not be responsible for any loss. Our waiting list is aproximately 4 – 6 weeks Payment is required in full before we can start on your commission. The time span commences from once we receive your shoes. Postage to our studio is paid for by the client. But your dreams shoes will be posted back to you absolutely Free! (UK and Europe only). Worldwide return postage payable by client. We will contact you once your shoes are ready and inform you of the tracking details... Partial encrusting, Lead times please contact us. Full payment is required at the time of ordering.

  • Returns 

All of our services and products are sold on a 'Made-to-Order' basis, therefore as per Distance Selling Regulations, we are unable to offer a refund based on items being unsuitable. We take photographs of all our shoes once finished they will leave our studio in perfect condition. Dapper Shoe Art will not be held responsible for damage during transit by post to our clients destination.

The following will specifically not be considered a fault; wear and tear caused by the customer, small adhesive marks, adhesive marks between embellishments or along the edging of the encrusting, marks inside the shoes, marks on the soles, the altered appearance of the original basis of the product as a result of the application of adhesive. All these are considered natural characteristics of the encrusting technique and customisation in general.

- Care Advice
You must treat your encrusted item with care. It should not be left in direct sunlight, heat or adverse temperatures and should not be used in weather conditions such as snow or rain. They should not be submerged in water or exposed to perfume, hairspray or any similar products which may leave a coating over the crystals. It should not be dropped or allowed to rub against other items, such as when in a pocket or handbag. Should any crystals come away from the item, we have included a small amount of spares for you to be able to replace them. If required, we offer a 'Repair Service' chargeable at our discretion, please contact us for more information.

- Safety
The possibility cannot be ruled out that small pieces of the encrusted surface may become detached when the items are handled by children, which could then present a choking hazard. We do not accept responsibility for such events.

Online Imagery

The images on our website are there to assist you in selecting the right service for you. Photos may be helpful in determining colour and other related characteristics of our items and services, however, for technical reasons the images within our online galleries, can only provide an approximate representation of the actual product. In particular colours may differ considerably from those of the actual items, which may also be due to the individual settings of the device you may be viewing them on, and, because of the use of crystals for decoration, to the variation in lighting.

- Copyright
The Company - Dapper Shoe Art reserves the right to photograph the items it has encrusted, to reproduce or distribute them or utilise them in any way, as well as to display them for advertising purposes.
The content and work placed on our website benefits from the protection afforded by copyright and by other laws intended to safeguard intellectual property. Any reproduction, distribution and any kind of exploitation that is not covered by copyright requires the written approval of the respective originator. Downloads and copies of our web pages are not permitted.

- Data Protection
We will not pass on your personal details, including your home address or e-mail address, to any third parties.

TThese conditions do not affect your statutory rights

We reserve the right to change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Contact:- dappershoeart@gmail.com





Contact us via e-mail :- dappershoeart@gmail.com


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